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automation



We design and manage automation that connects your tools, reduces manual processes and improves efficiency across your digital operations. By streamlining workflows and removing repetitive tasks, automation helps your business run more smoothly, with fewer errors and less time spent on admin.

WHY automation is key

Smarter systems, better reliability

Automation helps your business run more efficiently by reducing repetitive tasks, minimising errors, and connecting the tools you already use. Rather than adding complexity, we focus on building practical, reliable workflows that support how your business actually operates.

Our approach to automation is grounded in clarity, structure and long-term usability, not over-engineering.

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our process



discovery


We review your current workflows, tools, and pain points to understand where automation will have the greatest impact. This ensures effort is focused on real inefficiencies, not assumptions.


DESIGN


We map clear, logical automation workflows aligned to your processes and business goals. Each automation is designed to be reliable, understandable, and scalable.




Implementation


We build, test, and deploy the agreed automations, ensuring they work as intended and integrate cleanly with your existing systems.

Handover 


Once your automation is setup, we hand the system and logins back to you! Without and changes, maintenance will be unnecessary 

Our Automation Packages

What automation can do for your business

  • Reduce manual admin and duplicated work
  • Keep data consistent across systems
  • Improve internal communication and reliability
  • Create smoother customer and team workflows
  • Free up time for higher-value work

How Automation fits your  ecosystem

Automation works best when aligned with:

  • Your website and forms
  • Email marketing and CRM activity
  • Inventory or service availability
  • Reporting and optimisation

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GET 10% OFF YOUR NEXT PROJECT!

And other exciting updates when you sign up to our mailing list. You will not be inundated.

Thanks for registering!

What Automation Doesn't cover


1

Custom software development

2

AI model training

3

full business process redesign

4

guaranteed revenue

got a bigger idea? 

Book a call with us to see how we can help!

FAQ


What types of automation do you offer?

We typically automate:

  • Lead capture → CRM → follow-up emails

  • Website forms → email lists → segmentation

  • E-commerce actions (orders, abandoned carts, post-purchase emails)

  • Client onboarding workflows

  • Internal notifications and task creation

  • Reporting and data sync between platforms

  • Membership, portal, or gated-content access

Which platforms do you work with?

Primarily:

  • Odoo (CRM, Website, Marketing Automation, Surveys, Email, Portal users)

  • MailerLite / Klaviyo / ActiveCampaign

  • Zapier or Make (where native automation isn’t sufficient)

  • Squarespace, Shopify, WordPress

  • Google Workspace and connected tools

If your stack isn’t listed, it can usually still be integrated.

Do I need to already be using Odoo?

No.

However, if you want a centralised, scalable system, Odoo is often recommended. Existing tools can either be connected to Odoo or automated independently, depending on cost, complexity, and long-term plans.

Is automation only for large businesses?

No.

Automation is often more valuable for small teams because it:

  • Reduces admin overload

  • Prevents missed leads or follow-ups

  • Creates consistency without hiring staff

Even a single automation can save hours every week.

How custom is the setup?

Fully custom.

Automation is mapped from your real process, not assumptions. This includes:

  • How leads actually arrive

  • Who needs to be notified

  • What clients should receive and when

  • Where data should live long-term

Will automation replace human interaction?

No — it removes unnecessary manual work.

Good automation:

  • Handles routine actions

  • Improves response speed

  • Frees you up for higher-value work

How long does automation setup take?

Typical timelines:

  • Simple automations: 0-1 weeks

  • Multi-step workflows or CRM builds: 1–4 weeks

  • Full system design (e.g. Odoo): 6–12 weeks

Timelines depend on clarity, approvals, and data readiness.

What does automation cost?

Costs depend on:

  • Number of workflows

  • Tools involved

  • One-off build vs ongoing optimisation

Most automation projects fall into:

  • One-off setup projects

  • Monthly retainers (monitoring, refinement, expansion)

You’ll always receive a clear breakdown before work begins.

Can you automate existing messy processes?

Yes — but first we simplify them.

Automation works best when the process is:

  • Clear

  • Logical

  • Necessary

What happens if something breaks?

Automations are:

  • Tested before launch

  • Documented

  • Built with fail-safes where possible

Ongoing clients receive monitoring and adjustments. One-off projects include handover and support options.

Will I be locked into you long-term?

No.

Systems are built so:

  • You retain ownership

  • You can run them without Marco Digital if needed

  • Another developer can take over if required

Retainers are optional, not forced.

How do we start?

The process is:

  1. Discovery & workflow mapping

  2. Tool and cost recommendations

  3. Automation build

  4. Testing & refinement

  5. Launch and handover (or ongoing support)

No build starts without clarity.

Is automation worth it for my business?

If you:

  • Repeatedly do the same admin tasks

  • Miss leads or follow-ups

  • Juggle disconnected tools

  • Want to scale without hiring immediately

Then yes — automation usually pays for itself quickly.

Get in touch to request a quote

Got a question?

We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form below, and we aim to respond to all inquiries within 24 hours. Thank you for getting in touch!